Shipping policy

Shipping Policy – Twentytwo The Label

At Twentytwo The Label, we are committed to delivering a seamless and premium shopping experience worldwide.

Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays). During peak periods, processing times may be slightly extended.

Shipping Origin
All orders are shipped from the United Arab Emirates.

Estimated Delivery Times

  • United Arab Emirates: 1–3 business days

  • Europe (including the Netherlands): 5–9 business days

  • International: 7–14 business days

Please note that these are estimated delivery times and not guaranteed.

Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping method.

Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, and additional fees upon arrival in the destination country.
These charges are not included in our prices and are the sole responsibility of the customer.

Delays & External Factors
Twentytwo The Label is not responsible for delays caused by courier services, customs clearance procedures, or unforeseen circumstances beyond our control.

Incorrect Address
It is the responsibility of the customer to provide accurate shipping information. We are not liable for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages
Once an order has been shipped, Twentytwo The Label is not responsible for lost or stolen packages. We recommend selecting a secure delivery location.

Contact
For any shipping-related inquiries, please contact our support team at info@22thelabel.com .

 

Customs Refusal / Rejected Shipments

Customers are responsible for any customs duties, taxes, import fees, and clearance charges imposed by their country. If a shipment is refused, rejected, abandoned, or not accepted by the customer at customs for any reason, all resulting costs, including return shipping fees, customs charges, handling fees, and any other related expenses, will be the sole responsibility of the customer.

In such cases, 22 The Label does not offer refunds, store credits, exchanges, or compensation of any kind. By placing an order, the customer acknowledges and agrees to these terms.